PRIVACY POLICY

Last updated: 30 September, 2026

Shhh Show Co Ltd is committed to protecting your privacy. This Privacy & Cookie Policy explains how we collect, store, use and protect your personal information in accordance with UK GDPR and the Data Protection Act 2018.

Who We Are

Shhh Show Co Ltd
30 Ridgeway, Nettleham, Lincoln, England, LN2 2TL
Email: hello@shhh-show.co.uk

We are the “data controller” for the purposes of UK data protection law.

What Information We Collect

We may collect and process the following information:

Personal information you provide directly:

• Name
• Email address
• Postal address
• Telephone number
• Payment information (processed securely via WIX Payments; we do NOT store card details)
• Booking, order or enquiry information
• Gift voucher or purchase details
• Communication preferences

Automatically collected information (via WIX):

• IP address
• Browser type
• Device information
• Pages viewed and time spent
• Interaction data such as clicks, scrolls and navigation patterns

This helps us analyse performance and improve the website.

How We Collect Information

We collect data when you:

• Make a booking or purchase
• Submit a contact form
• Subscribe to email updates
• Interact with the website
• Contact us by email or phone

Why We Collect Personal Information (Lawful Basis)

We process your information under the following lawful bases:

• Contract: to complete bookings, purchases and customer requests
• Legal obligation: for financial record-keeping and compliance
• Legitimate interests: to improve the website, prevent fraud and communicate essential updates
• Consent: for marketing emails, only when you actively subscribe

How We Use Your Information

We use your information to:

• Provide and manage bookings, purchases or enquiries
• Deliver customer service and technical support
• Send service-related messages
• Send marketing emails (only if you have opted in)
• Improve website performance and user experience
• Meet legal and regulatory requirements

We do not sell your data or share it with unrelated third parties.

Data Storage and Security

Our website is hosted on the WIX.com platform. WIX stores your data on secure servers behind firewalls.

Payments are processed using PCI-DSS compliant gateways.

We keep personal data only for as long as necessary for the purposes for which it was collected.

When We Share Your Information

We may share data with:

• WIX (website hosting platform)
• Payment processors (e.g., WIX Payments)
• Email marketing tools (if used, such as WIX Ascend)
• Analytical and security tools

These providers process data on our behalf under strict contractual and security obligations.

Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request a copy of your data in a portable format

To exercise these rights, email: hello@shhh-show.co.uk

Withdrawing Consent

If you no longer wish us to process your information for marketing or optional data uses, please contact: hello@shhh-show.co.uk

Cookies and Tracking Technologies

WIX uses cookies to:

• Provide essential website functionality
• Identify registered users
• Monitor performance and analytics
• Improve user experience
• Maintain security

Managing Cookies
You can manage or withdraw cookie preferences at any time using the Cookie Settings banner or your browser settings.

More details on WIX cookies:
https://support.wix.com/en/article/cookies-and-your-wix-site

Policy Updates

We may update this Privacy & Cookie Policy from time to time. Changes take effect immediately when posted on this page.

If you have any questions about how we handle your personal data, please contact: hello@shhh-show.co.uk